Software Features
Our software is built to address the real-world challenges. Each feature is designed to optimize efficiency, ensure compliance, and provide staff with an intuitive experience.
-
Automated Scheduling Smart shift planning with AI-driven optimization.
-
Real-Time Reporting Instant insights into staffing, overtime, and compliance.
-
Custom Alerts & Notifications Reduce no-shows and last-minute changes.
-
Shift Management Assign, track, and adjust shifts with ease.
-
Employee Self-Service Portal Staff can manage availability and swap shifts.
-
Compliance Tracking (PBJ, HIPAA) Automated PBJ reporting and HIPAA-compliant data security.
-
Advanced Analytics & Forecasting Optimize workforce planning with predictive insights.
-
Payroll & Billing Integration Sync with payroll for seamless compensation tracking.
-
Multi-Location Support Manage staffing across multiple facilities.
FAQs
What types of Industries does your software work well for?
Prime Schedules is ideal for healthcare, hospitality, restaurants, and contractors (HVAC technicians, plumbers, electricians, roofers, etc.).
Does the software include both an enterprise and mobile app?
Yes, we offer both enterprise and mobility to help with folks on the go and to provide quick and efficient communications (alerts and reminders).
Can the software handle different departments, titles, tasks, and floors to keep shifts organized?
Absolutely! Whether you’re managing nursing, contractors, food service, security, dining, or maintenance, our software makes it easy to customize departments, titles, tasks, and even floors. Start organized, stay organized.
Does the platform let staff swap shifts?
You bet. Life happens, and our platform makes shift swaps smooth and simple for everyone.
What kind of reports can I pull?
From shift schedules to financial summaries, and even Payroll-Based Journal (PBJ) for healthcare and reports for state compliance requirements, we’ve got six standard reports ready to go. Need a custom report? Let’s make it happen.
Can the software integrate with HRIS, payroll, and financial systems?
Yes! Our APIs are designed to seamlessly connect with your existing systems, creating a smooth workflow between platforms.
How long does onboarding take?
With our Onboarding Wizard, most customers are up and running the same day. No long waits, no tech headaches—just a quick setup to get you started.
Does the software send reminders and alerts?
Definitely. From shift changes to schedule updates, our platform ensures your team stays informed with proactive notifications via push, SMS, or email.
Can staff clock in and out using the platform?
Yep! Clock-in/clock-out functionality is built right in, making time tracking simple and accurate.
Can staff submit time-off requests through the platform?
They sure can. Time-off requests are quick and easy, saving everyone time and hassle.
Can I export data, upload documents, and create “to-do” lists?
Yes! Export data in CSV format, upload essential documents like certifications, and create task lists to keep everything running smoothly.
Does the software support multiple locations?
Absolutely! Whether you’re managing a single site or multiple locations, our platform keeps everything centralized and easy to manage.
What’s included in updates?
Updates are automatic, so you’re always running on the latest version. We’re also constantly rolling out new features, integrations, and tools to help you work smarter.
Can I customize notifications?
Yes! You’re in control—choose how your team receives updates, whether it’s push notifications, SMS, email, or all three.
Is the platform secure?
Security is non-negotiable for us. From HIPAA compliance to robust encryption, your data is protected at every step.
Can the software scale with my team?
Definitely! Whether you’re a small team today or a rapidly growing operation, our platform is built to grow right alongside you.
Can I use the software on my phone?
Absolutely! Our mobile app keeps you connected, letting you manage shifts, request and alerts on the go. It’s like having a scheduling assistant in your pocket.
Best of all, the platform can save you significant dollars in resources and help deliver staff and customer care with appropriate staffing with monthly billing (other billing options are available).